Shipping & Delivery Policy
Last Updated: October 6, 2025
At Amaze Online Store, we specialize exclusively in digital software products. All items purchased through our website are delivered electronically β there is no physical shipping involved.
This policy outlines how digital orders are processed and delivered to ensure a fast, secure, and smooth experience for every customer.
π» 1. Digital Product Delivery
- All software licenses, activation keys, and download links are delivered via email to the address provided during checkout.
- Most orders are delivered instantly or within a few minutes after successful payment.
- In rare cases (e.g., order verification or system delays), delivery may take up to 1β2 hours.
- No physical media (CDs, DVDs, or USB drives) will be shipped.
βοΈ 2. Order Confirmation
After completing your purchase, you will receive:
- Order Confirmation Email β Confirms that your payment was received successfully.
- Delivery Email β Includes your software license key(s), download instructions, and activation details.
If you donβt receive these emails within 2 hours, please check your spam/junk folder before contacting support.
π 3. Delivery Verification
To ensure security and prevent fraud, all purchases go through automated and manual verification.
If additional verification is required, our support team may contact you before finalizing delivery.
π 4. Global Digital Delivery
We proudly serve customers across the United States and worldwide.
All products are delivered digitally, meaning you can access your purchase instantly from anywhere with an internet connection.
β οΈ 5. Non-Receipt or Delivery Issues
If you have not received your product delivery email within the expected timeframe:
- Check your email spam/junk folder.
- Verify that your payment was successfully processed.
- If the issue persists, contact our support team for assistance.
π§ Email: contact@amazeonlinestore.com
Our team will verify your order and reissue your license or download link promptly.
π§Ύ 6. Delivery Completion
A delivery is considered successfully completed once the product email has been sent to the address provided during checkout.
Please ensure:
- Your email address is accurate and active at the time of purchase.
- You have sufficient inbox space to receive new messages.
We are not responsible for failed deliveries due to incorrect email addresses provided by the customer.
π 7. Delayed Delivery
In rare cases, technical issues or high traffic may cause a short delay.
If your product has not been delivered after 2 hours, please contact us so we can investigate and resolve the issue quickly.
π‘οΈ 8. Fraud & Verification
To protect both customers and our business, Amaze Online Store reserves the right to:
- Delay or cancel suspicious transactions pending verification.
- Request additional details (such as proof of payment) when necessary.
- Refuse delivery for fraudulent or high-risk orders.
π’ 9. Contact Information
For any delivery-related questions or assistance, please reach out to us:
π§ Email: contact@amazeonlinestore.com
π’ Address: 571 New Scotland Ave, Albany, NY 12208, USA
π Website: https://amazeonlinestore.com